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nikogioSharra-writesCopilot
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update(docs):Clarify that Copilot only responds to mentions in open PRs and not after merging or closing. (#42482)
Co-authored-by: Sharra-writes <sharra-writes@github.com> Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
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content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md

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@@ -71,7 +71,7 @@ If there is a "{% data variables.product.prodname_copilot_short %} started work"
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If you do have write access, and you mention `@copilot` on a pull request that is assigned to {% data variables.product.prodname_copilot_short %}, the comment is passed to {% data variables.copilot.copilot_coding_agent %}. An eyes emoji (👀) is added to your comment to indicate that {% data variables.copilot.copilot_coding_agent %} has seen your comment. Shortly after, a "{% data variables.product.prodname_copilot_short %} started work" event is added to the pull request timeline.
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If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access.
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If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. Note that {% data variables.product.prodname_copilot_short %} only responds to mentions in open pull requests. Once a pull request is merged or closed, {% data variables.copilot.copilot_coding_agent %} will not respond to new mentions or comments to better focus on active development work.
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## Based on the agent session logs, {% data variables.product.prodname_copilot_short %} appears to be stuck
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